Shipping policy

Shipping Policy

Processing time

Orders are processed within 1–3 business days (excluding weekends/holidays).

Delivery time

Standard delivery typically takes 5–15 business days, depending on destination and carrier conditions.

Shipping costs

We offer free standard shipping on most orders (when available).
For overseas destinations or remote areas, additional fees may apply. Any extra fees will be displayed at checkout or communicated before processing.

Tracking

Once your order ships, you will receive a tracking number via email (or SMS if provided).

Address accuracy

Please ensure your shipping address is complete and correct. If an order is returned due to an incorrect or incomplete address, you may be responsible for re-shipping costs.

Delays

Delivery times are estimates and may be affected by customs, carrier delays, weather, or peak seasons. We are not responsible for delays caused by external carriers, but we will assist you in tracking and resolving delivery issues whenever possible.

Customs, duties & taxes

If applicable, customs duties or taxes are the customer’s responsibility. These charges are set by local authorities and are not controlled by shebloom.